Kaizen® is the key to controlling mortgage lending risks and ensuring loan quality requirements

Kaizen® provides a holistic view of risk in multiple production channels. It audits and tracks loans, producing flexible reports on:


  • Pre-closing/funding

  • Post-closing/pre-delivery

  • Collateral

  • Due diligence

  • Regulatory compliance


Kaizen® allows you to target areas that need immediate improvement by identifying loan level errors, responsible parties and defect patterns.


Kaizen® wide ranging capabilities bring efficiency to any step in the mortgage lifecycle. Check out the top five reasons why Kaizen® should be your choice as risk management solution.


‘Fully Responsive Layout’

User based dashboards provide a customized variety of leading indicators, quality metrics, daily trackers and trends in the forefront, help to ensure teams are operating consistently toward corporate objectives.

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The wide-ranging capabilities of Kaizen®

Flexibility


Kaizen® integrates with a lender’s business strategy, with flexibility for multiple audits and change strategy. Kaizen® can be delivered as a SaaS risk management platform solution, a shared platform or Indecomm can provide and deliver an audit service solution.


OR


Outsource none, part or all of the review process. Indecomm will set up custom workflows that provide you a front row seat to completed and ongoing tasks in real time!


Customizable


Customized reporting is not always needed due to the depth of Kaizen®’s standard reports. When needed, customized reports are always an option.


Root-Cause Analytics


Kaizen® pin points defects and identifies the root cause for errors. The root cause is tracked by individual and by category. The categories enable lenders to plan corrective action measures and track improvement month over month.


Standardization


Quality review audits are linked together in the Kaizen® pipeline to manage risk with a holistic view across the mortgage operation.


Robust Reporting


Kaizen® delivers a wide array of standard reports. Dashboards are designed as decision support tools and configured to user roles including executives, managers, supervisors or front line associates. The information can speed decision making by prioritizing the right information and revealing important trends requiring attention.


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Workflow
Work Flow
FAQs

Frequently asked questions.

Kaizen® is Indecomm’s proprietary web-based risk management technology platform. Kaizen® (“Ky-zen”) is a Japanese word which means “pursuit of excellence”. The literal translation is “change” (kai) and “to become good” (zen). The Kaizen® philosophy lies behind many Japanese quality control concepts and these beliefs are embraced by Indecomm. The key elements of Kaizen® are quality, effort, team work, willingness to change and communication.
Kaizen® can be set up for any channel as a SaaS, combined hybrid model or service delivery model. We currently have workflows for Retail, Wholesale, Correspondent and others.
Kaizen® has multiple workflows to address the various types of risk which are delivered with a holistic approach. For example, patterns of similar deficiencies found amongst the same responsible parties in a pre-closing QC audit, a post-closing QC audit, and an early payment default audit can be compared to detect error patterns and root causes
Standard implementation depends on the scope of each audit but generally an Out of the Box solution can be set up in 30 days
Kaizen® has standard out of the box checklists or you can customize to meet your investor overlays and guidelines.
There are several ways to arrange a demo:
  • fill out the form below and send as a message,
  • send an e-mail to our contact marketing@indecommglobal.com
  • call Indecomm at +1-732-404-0081
No, Kaizen® can be set up with as many workflows as desired, with an unlimited number of various audit types and checklists within the same website (URL). No additional log ins are necessary
Yes, Kaizen® reporting is real time, live and available for instant download
All the features you need are standard with our OOB solutions; customizations are always available.
Ready to see Kaizen® in action? Schedule a demo today.